To cancel your subscription:
- Log in to your account. Enter the email address associated with your subscription to receive a 4-digit login code to your email inbox (no username or password is required).
- From your settings dashboard, click "Manage This Subscription" as pictured in the screenshot below to locate the subscription you wish to cancel:
- On the next screen, click the "Cancel Subscription" link at the bottom of the page as pictured in the screenshot below:
- On the next screen, scroll down and select your cancellation reason as shown in the screenshot below, then click "Next":
- On the next screen, you will be presented an exclusive offer to keep your subscription active! If you wish to claim your exclusive discount, click "Claim My Discount" -- if you still wish to cancel, scroll down and click "No thanks - cancel subscription" link as pictured below:
6. On the next screen, scroll to the bottom of the page, enter feedback (optional) and click the "Confirm cancellation" button as shown in the screenshot below:
7. That's it! Your subscription has been canceled. Please Note: Cancelling a subscription prevents future renewal charges from occurring, but any remaining prepaid boxes will still ship.
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